Frequently Asked Questions
Do I need to have any previous boating experience?
No, we will provide you with up to 2 hours tuition on operating the boat and mooring when you first collect the boat.
What are the arrival and departure times for my holiday?
Please be ready to collect your boat at 2pm on the first day of your holiday and return your boat no later than 9.30am on the last day of your holiday.
What is the cancellation policy?
Please refer to our terms and conditions here for full details.
Is there electricity onboard?
Yes, the boat has 12v and 240v power (similar to a domestic electricity supply), which is supplied by the engine and stored in 4 leisure batteries. There is also a battery monitor to indicate how much charge is remaining.
What is provided on the boat?
The boat is fully equipped with a galley kitchen (with gas cooker, fridge and microwave), bedroom (with double bed and wardrobe) and bathroom (with toiler, shower and sink), plus saloon area with seating which converts into an additional double bed. All bedding and towels are provided, as well as crockery, cutlery and cooking utensils. The boat also has unlimited 4G WiFi included at no extra cost.
Is fuel and gas (for cooking) provided?
Yes, fuel and gas are provided.
Is drinking water provided?
Water is provided on the boat for showering and washing up and there is a filtered tap to provide drinking water. Some people prefer to use bottled water for drinking whilst on a canal boat.
The water tank holds 600 litres, this will need to be refilled with mains water from pipes which are located at regular intervals along the canal.
Where can I moor?
You can moor the boat almost anywhere on the towpath side of the Lancaster canal. We provide maps which indicate some of the best locations for mooring.
Where can I take the boat?
The Lancaster Canal offers 41 miles of lock free cruising, surrounded by wildlife and wonderful walks in the Lancashire countryside. One of the country's few coastal canals, the gorgeous views include the Silverdale coast, forest of Bowland and Wyre countryside, as well as the historic villages, towns and cities en route, including Lancaster, Preston, Carnforth & Garstang.
Are there locks on the Lancaster Canal?
There are no locks on the main stretch of the Lancaster Canal. On the adjoining Glasson Branch there are 6 double locks which take you 2.5 miles down to Glasson Dock. If you would like to cruise on the Glasson Branch during your holiday then please get in touch to discuss this with us, we do provide a lock experience day for an additional fee (subject to availability, only applicable on holidays of 1 week or more), alternatively if you already have extensive experience with canal boat locks then we may be able to agree for you to use the boat to cruise this waterway.
Is there WiFi on board?
Yes, unlimited 4G WiFi is provided.
Is there a speed limit?
The speed limit on all canals is 4mph, your typical cruising speed will be around 2.5mph.
What insurance is provided?
The boat is fully insured for operating as a hire boat, with third party liability cover up to £3,000,000. The Company’s insurance does not cover personal accidents or loss or damage to personal property.
How does the toilet work?
The toilet onboard is a flushing Thetford cassette toilet. A spare cassette is provided, these will need to be emptied at one of the Elsan disposal points located along the canal.
Can I smoke onboard?
No, smoking is not permitted on the boat, however you are always able to disembark the boat easily to smoke on the canal towpath.
Are pets allowed?
No, we do not allow pets onboard.
Can I bring my bicycle?
For safety reasons we do not allow bicycles onboard.
Can I drink alcohol and drive the boat?
The Railways and Transport Safety Act states that it is illegal to operate a boat whilst over the drink-drive limit.